Originate IT managed service plans are tailored to your specific needs. Some of our offerings include:
Multi-Tenant Monitoring software allows Originate IT to monitor several customers networks from a single location, effectively making a MSP more available and cheaper since they can be many places at once. The more traditional IT consulting model of having administrators on-site for all or most of the time is costly and ineffective for both the service provider and the customer. According to Dan Olrich, Senior Marketing Director at Responsys, by implementing Multi-Tenant Monitoring, “platforms allow end users to better leverage the power of the software because the cost of upgrades are spread out across the user base, which means they happen faster”Mark.
Originate IT services are important when implementing enterprise level SaaS because they can work with the vendor, build and manage the infrastructure necessary and most importantly, protect the data that is being stored remotely when implementing hosted enterprise applications.
Help-Desk support has become increasingly effective under the Originate IT model. Enabling remote, multi-tenant services allows Help Desk support to move tickets effectively and solve problems faster without have to send someone on-site.
Originate IT can provide detailed reports to help IT Managers understand how their infrastructure is performing, how well their needs are being met and if there are any operational inadequacies that need to be fixed. Reports can include information about uptime to which employees are filing tickets and how much.
Since each software application is unique, deploying a SaaS application can be cumbersome and potentially destructive to the IT infrastructure if not done correctly. Originate IT can help install, active, patch, un-install and retire software applications that are being used throughout the enterprise.
Often times, businesses are not getting the most out of their software and hardware investments because they do not update their systems with patches offered by the vendor. Originate IT can make sure that regularly scheduled updates are being deployed across the whole IT infrastructure without having to come on-site.
Whether a power surge wipes out a data center or environmental elements take down the infrastructure, Originate IT providers can offer the best data recovery solution since they can work with vendors to replace equipment, back-up disk images to their location for data recovery and implement fail-safe systems to keep your business operational.
Processing and tracking inventory is important for many aspects of business from accounting to operations. Leveraging Originate IT allows businesses to amortize their equipment correctly, replace legacy equipment, protect against equipment and software loss and make purchasing decisions for future IT initiatives.
When managing several user licenses for Microsoft Word to hundred of updates for Auto Cad across dozens of offices worldwide, Originate IT can help. Originate IT can help deploy software or make sure that the most current update has been installed on every endpoint in your network, all remotely.
We become the single point of contact for all or your Technology Vendor issues. Free yourself to focus on running your business - not your Vendors.
