Q: Who is Originate IT?
Originate IT is the premier world class IT Managed Services Provider for small business that provides business owners the ability to maximize their technology investment and minimize technology downtime by keeping their computing environment stable, protected and providing the core foundation to support their business needs.
Q: How does Originate IT work?
Our clients say “we work really well!” Originate IT provides clients Automated IT Integration to their current computing environment and IT staffing. Our proactive service model is backed by the knowledge and experience of a network of technical experts and powered by our Technology Central Data Center and staff. Our organization monitors and remotely supports your organization 24x7x365. As an Originate IT client, your business will receive around-the-clock computer, network and IT infrastructure world class care.
Q: Is there an Originate IT location near me?
Originate IT and its Automated IT Integration is headquartered in the heart of Silicon Valley and currently our unique infrastructure of in-the-cloud and beyond strategy makes us just a ping away no matter where you are located. Regardless of where you are in the world, we can roll out our Automated IT Integration solution to continuously monitor and scan your network, provide backup and Disaster Recovery services and harden your security both at the endpoint and in-the-clouds.
Q: Do you sell hardware and software?
No, we feel that would be a conflict of interest due to our FREE Vendor Management Program. We will assist you in each and every step: software and hardware recommendations, the ordering and financing process, even disposing of technology at the end of its useful life.
Q: What computing platforms do you support?
We support all of the major computing platforms: Windows (desktop and server versions), Macintosh, SUSE Linux and Red Hat Linux. Please contact us to discuss other platforms.
Q: Do you support and service the Mac platform?
Yes, we clearly understand the need for Macs in the business work place. We support clients who have mixed environments that have Linux, Macintosh and Windows computers on them.
Q: How much can I expect to pay for your services?
A lot less than you might think. Originate IT’s services are extremely competitive and we build our service offering to meet your unique needs. Our Flat Rate Integrated Information Technology Support System service provides our clients the simplicity of a monthly fee for their computing environment needs. Most Originate IT clients begin with a comprehensive Technical Assessment to determine the status, reliability and stability of their computing environment. The results of the Technical Assessment determine how we can help you meet your computing environment needs all for one low monthly fixed cost.
Q: Do you provide programming and software development services?
Yes, through our partner company Originate Labs, we provide start-up company incubation services including innovation building, programming, and software development. Click here to learn more.
Q: Do you provide IT Staff Augmentation, consultants or contract to hire IT staff?
Yes, through our partner company Originate Resources, we can provide you with any IT related staffing from biostatisticians to DBA’s to desktop support to network and sys admins to IT management. Click here to learn more.
Q: What is your definition of small business? Is my business too small? Is my business too large?
Originate IT focuses on businesses that have 10 to 250 computers per office or location.
Q: Does my company need to provide at least one IT staff member to work with you?
Absolutely not! Our Automated IT Integration System has been created to work as your IT Department or to integrate with your current IT staff to free them up from the day-to-day drudgery of helpdesk tickets, monitoring and remediation. We create the time for your current IT staff to finally get to those important projects that they just never quite have enough time for. Here are some questions you can ask yourself:
Q: Should my business employ a full time in-house IT person(s) or is it more cost-effective to have Originate IT as my service partner to provide these services?
Most small businesses need a wide range of technology expertise that no single in-house person or small staff is able to accommodate. By using our Automated IT Integration system, you can have your IT staff focus on projects. Using Originate IT as your reliable, skilled IT services partner is the definitive right business choice. Contact us today to discuss how we can proactively save you time and money while providing you with world class support and services.
