Privacy Policy

1. Introduction

Originate It ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business planning platform and related services.

2. Information We Collect

Personal Information

• Name and email address
• Account credentials (securely hashed)
• Payment information (processed securely via Paystack – we do not store card details)
• Profile information you choose to provide

Business Data

• Business plans and financial projections you create
• Market research and analysis data
• Company profiles and team information
• Uploaded documents and images

Usage Information

• Device information and browser type
• IP address and approximate location
• Pages visited and features used
• Time spent on the platform
• Error logs and performance data

3. How We Use Your Information

We use your information only for the following purposes:

• Provide and maintain our services
• Process transactions and send related information
• Send administrative notifications and updates
• Respond to customer service requests
• Improve our platform and develop new features
• Analyze usage patterns to enhance user experience
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

We do NOT use your business plans, financial data, or personal information to:

• Train artificial intelligence or machine learning models
• Sell or share with data brokers
• Create marketing profiles for third parties
• Target advertising based on your business content

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Secure authentication via Clerk (SOC 2 Type II certified)
• Regular security audits and penetration testing
• Access controls and employee training
• Automated backups with geo-redundancy
• 24/7 infrastructure monitoring

5. Data Sharing

We do NOT sell your personal information. Period.

We may share limited data with:

• Service providers who assist in our operations (e.g., Paystack for payments, Clerk for authentication, Vercel for hosting) – under strict data processing agreements
• Legal authorities when required by law or to protect our rights
• Business partners only with your explicit written consent

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your business plans in multiple formats
• Opt out of marketing communications
• Restrict processing in certain circumstances

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

• Active accounts: Data retained while your account is active
• After account deletion: Personal data deleted within 30 days
• Financial records: Retained for 7 years (tax purposes)
• Backups: Purged within 90 days of deletion request

8. Cookies and Tracking

We use:

• Essential cookies: Required for authentication and session management
• Preference cookies: Remember your settings (theme, region)
• Analytics cookies: Understand how you use our platform (anonymized)

We do NOT use advertising or tracking cookies. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Originate It is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service at least 14 days before they take effect.

11. Contact Us

For privacy-related inquiries or to exercise your rights, please get in touch with our team.